Live chat with an AI (Maya) that answers instantly and hands off to a real person the moment it matters. Built on a real web analytics engine, so every chat knows who it's talking to. Flat pricing — never per-seat or per-resolution — with a genuinely free plan.
Start free, no cardThe other big help desk. Trade-off: per-agent and annual contracts.
Compare Replied vs Zendesk →Good value in the Zoho suite. Trade-off: per-agent, AI in higher tiers.
Compare Replied vs Zoho Desk →Simpler and friendlier. Trade-off: per-user with contact tiers.
Compare Replied vs Help Scout →Strong AI and messaging. Trade-off: per-seat plus per-resolution AI.
Compare Replied vs Intercom →Broad channel coverage. Trade-off: per-agent and setup-heavy.
Compare Replied vs LiveAgent →For teams that want to avoid per-agent pricing and a metered AI add-on, a flat-priced tool with AI and analytics included is the best fit — that's where Replied leads. For like-for-like ticketing, Zendesk or Zoho Desk are closest.
Per-agent pricing plus Freddy AI billed as a metered add-on means two bills that both climb with usage and team size.
Yes — Replied includes AI replies on every flat plan, rather than metering the AI separately.
Replied focuses on AI live chat with a human handoff. If you need deep multichannel ticketing, Zendesk or Zoho Desk are closer replacements.
No per-agent seats, no metered AI. Whole team and AI replies included. Start free — no card.
Start free, no card