Intercom's Fin AI bills per resolution — you pay more every time it works.
Zendesk prices per agent and steers you toward annual contracts.
Tidio's Lyro AI is metered by a separate conversation quota.
Freshdesk charges per agent, and Freddy AI is a metered add-on on top.
Drift was absorbed into Salesloft and pushed upmarket.
Front charges per seat, so your bill climbs with every teammate.
Help Scout prices per user, with AI in the higher tiers.
LiveChat prices per agent, and its AI is a separate paid product.
Gorgias bills per ticket — busy months cost you more.
Birdeye is a sales-led, per-location suite — quote required.
Podium is priced per location and sold through sales.
Chatbase is a bot with no human behind it and no analytics.
SiteGPT is a bot trained on your site — with no human to take over.
Botpress is a build-it-yourself bot platform, not a ready-to-run product.
Voiceflow is a per-seat design tool for building agents, not a ready product.
CustomGPT meters by query credits, with no human and no analytics.
Ada is an enterprise, sales-led AI platform — quote required.
Crisp is affordable, but the AI is an add-on and analytics are thin.
Tawk.to is free, but the AI is a paid add-on and branding costs extra.
Olark prices per agent, with AI features as add-ons.
Smartsupp's AI is capped by conversation limits and tiers.
JivoChat prices per agent across its omnichannel suite.
Userlike prices per seat, with its AI as a separate add-on.
Freshchat charges per agent, with Freddy AI metered on top.
HelpCrunch prices per team member, with AI as an add-on.
Zoho SalesIQ prices per operator, with Zia AI in higher tiers.
Chatwoot is open-source — which means you host, patch and scale it.
Zoho Desk prices per agent, with Zia AI in the higher tiers.
Kayako prices per agent for a classic help desk.
LiveAgent prices per agent across its help-desk suite.
Groove prices per user and is email-first, not chat-first.
Kustomer is an enterprise per-user platform sold through sales.
HubSpot Service Hub prices per seat and climbs fast inside the suite.
Hiver prices per user and lives inside Gmail, not on your site.
Missive prices per user and is a team email inbox, not on-site chat.
Pylon is a per-seat, sales-led B2B support platform.
Gleap is an in-app bug-reporting SDK, priced per seat.