[ Replied vs HubSpot ]

A HubSpot Service Hub alternative without per-seat pricing or suite lock-in.

HubSpot Service Hub is a capable support product — priced per seat, and it gets expensive quickly at scale, especially once you're committed to the wider HubSpot suite. If you just want live chat with an AI that answers instantly and a human handoff, Replied is standalone, flat-priced, and live in one line, with analytics included.

Start free, no card

per seat

suite lock-in

Free

analytics, every plan

Maya

replies instantly · hands off to a human

Do you charge per seat and need the whole HubSpot suite?

No — flat pricing, whole team included, and it's standalone. One line to install.

Ask Maya anything…

real widget · no per-resolution meter running

[ Why switch ]

Four reasons teams switch.

Standalone AI chat, flat — not a per-seat product inside a big suite.

No per-seat pricing

Add your whole team without the bill climbing per seat. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

Standalone, no suite lock-in

You don't need to adopt a whole platform. One line and Maya learns your site.

AI replies included

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. Maya answers instantly and hands off to a human when it matters.

Analytics bundled free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

[ Head to head ]

Replied vs HubSpot Service Hub

	Replied	HubSpot Service Hub
Pricing model	Flat monthly tiers	Per seat, climbs at scale
Suite lock-in	None	HubSpot ecosystem
AI replies	Included	Higher tiers / add-on
Web analytics	Bundled free	Separate
Setup	One line, minutes	Platform setup
Free plan	Yes (10k pageviews/mo)	Limited free
Best for	Standalone AI chat	HubSpot suite users

[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — no suite to adopt or configure.

Step 2

Maya learns your site

Replied distills your pages so Maya answers from day one.

Step 3

Reply from one inbox

Maya handles the repetitive questions; your team takes the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>

[ Honest take ]

We're not for everyone.

Use Replied when…

You want standalone chat, not a whole suite
You don't want per-seat pricing that climbs at scale
You want AI replies and analytics included
You want to be live in one line

Stay on HubSpot when…

–You're already running the HubSpot CRM/suite
–You want support tightly tied to that data
–You have the budget for its seat pricing

[ FAQ ]

Frequently asked

Is Replied cheaper than HubSpot Service Hub?+

For most standalone use, yes — Replied doesn't charge per seat and isn't tied to a suite. It's a flat tier with AI replies and your whole team included.

Do I need the HubSpot suite?+

No — Replied is standalone. One line and Maya learns your site.

Does Replied include AI?+

Yes — AI replies on every plan, with a real human handoff.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Standalone AI chat, no per-seat suite.

Whole team included, AI replies and analytics built in, flat-priced. Start free — no card, no suite.

Start free, no card