[ Replied vs Hiver ]

A Hiver alternative for website chat, not just a Gmail shared inbox.

Hiver turns Gmail into a shared support inbox, priced per user. That's great for email, but it doesn't put an AI chat widget on your website. If you want live chat with an AI that answers site visitors instantly and hands off to a human — plus analytics — Replied is flat-priced and live in one line.

Start free, no card
$0
per user
On-site
chat, not just email
Free
analytics, every plan
M
Maya
replies instantly · hands off to a human
Does this put chat on my website, unlike Hiver?
Yes — one line adds AI chat to your site. Hiver is a shared inbox inside Gmail; this is on-site chat.
Ask Maya anything…
real widget · no per-resolution meter running
[ Why switch ]

Four reasons teams switch.

Chat on your website with AI — not a per-user inbox living inside Gmail.

01

Website chat, not just Gmail

Maya answers site visitors instantly and hands off to a human. Hiver is a shared inbox inside Gmail, not an on-site widget.

02

No per-user pricing

Add your whole team without the bill climbing per user. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

03

AI replies included

AI replies come with every tier, with 1,000 extra for $9 if you ever run out.

04

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

[ Head to head ]

Replied vs Hiver

RepliedHiver
Where it livesOn your websiteInside Gmail
Website AI chatYesNo
Pricing modelFlat monthly tiersPer user
AI repliesIncludedLimited
Web analyticsBundled freeNo
Free planYes (10k pageviews/mo)Trial only
Best forOn-site AI chatGmail-based email support
[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — chat lives on your site, not in an inbox.

Step 2

Maya learns your site

Replied distills your pages so Maya answers from day one.

Step 3

Reply from one inbox

Maya handles the repetitive questions; your team takes the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You want AI chat on your website, not just email
  • You don't want to pay per user
  • You want AI replies and analytics included
  • You want to be live in one line

Use Hiver when…

  • Your support runs entirely through Gmail
  • You want to manage shared email inside Gmail
  • You don't need on-site website chat
[ FAQ ]

Frequently asked

Does Replied work inside Gmail like Hiver?+

No — Replied puts AI chat on your website with its own shared inbox. Hiver turns Gmail into a shared inbox. They solve different problems; Replied is for on-site chat.

Is Replied cheaper than Hiver?+

For most teams, yes — Replied doesn't charge per user. It's a flat tier with AI replies and your whole team included.

Does Replied include analytics?+

Yes — a real web analytics engine, free on every plan. Hiver doesn't include web analytics.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

AI chat on your site, not in Gmail.

One line adds AI chat with a human handoff and analytics. Start free — no card, no per-user.

Start free, no card