[ Replied vs Crisp ]

A Crisp alternative with AI that hands off and analytics built in.

Crisp is a genuinely good, affordable live chat suite — no complaints on price. Where Replied differs is the AI and the analytics: Maya answers instantly and hands off to a human cleanly, and a real web analytics engine is included on every plan, so each chat knows who it's talking to. If your Crisp AI feels bolted-on and you want real visitor analytics, here's the comparison.

Start free, no card
AI
included, hands off
Real
web analytics free
1 line
to install
M
Maya
replies instantly · hands off to a human
Is the AI included, or an add-on like Crisp's?
Included on every plan — and it hands off to a real human cleanly. Plus you get real web analytics free.
Ask Maya anything…
real widget · no per-resolution meter running
[ Why switch ]

Four reasons teams switch.

Crisp gets the basics right. The gap is the AI and the analytics.

01

AI included, not an add-on

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. Maya answers instantly and hands off to a human the moment it matters.

02

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan — proper visitor analytics, not just chat stats.

03

Clean human handoff

Maya brings in a real person when a conversation needs one, clearly signposted to the visitor.

04

Flat, predictable pricing

Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

[ Head to head ]

Replied vs Crisp

RepliedCrisp
AI repliesIncluded, every planLimited / add-on
Web analyticsReal engine, freeBasic chat stats
Human handoffBuilt in, signpostedYes
PricingFlat tiersAffordable tiers
Free planYes (10k pageviews/mo)Yes (limited)
InstallOne lineOne line
Best forAI + real analyticsAffordable chat suite
[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — Maya learns your site automatically.

Step 2

Maya learns your site

Replied distills your pages into Maya's knowledge from day one.

Step 3

Chat + measure in one place

Handle conversations and see real web analytics together.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You want AI replies included, not a limited add-on
  • You want real web analytics, not just chat stats
  • You want a clean, signposted human handoff
  • You want flat, predictable pricing

Use Crisp when…

  • You want an affordable all-round chat suite
  • Its specific integrations fit your stack
  • You don't need deep AI or real web analytics
[ FAQ ]

Frequently asked

Is Replied cheaper than Crisp?+

Crisp is already affordable — price isn't the pitch. Replied's edge is AI replies included on every plan plus a real web analytics engine, where Crisp's AI is a limited add-on and its analytics are basic.

Does Replied's AI hand off to a human?+

Yes — Maya answers instantly and brings in a real person when needed, with a clear in-chat handoff.

What analytics do I get?+

A real web analytics engine, free on every plan — visitor behavior across your whole site, not just chat metrics.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Live chat with AI and real analytics.

AI replies included, clean human handoff, real web analytics free. Start free — no card.

Start free, no card