[ Replied vs Tawk.to ]

A Tawk.to alternative where the AI and the analytics are actually included.

Tawk.to is free live chat, which is great — the catches are that its AI Assist is a paid add-on, removing the Tawk branding costs a monthly fee, and there's no real web analytics. Replied also has a free plan, but AI replies and a real web analytics engine are included, and there's no pay-to-remove-branding upsell. Here's how they compare.

Start free, no card
Free
plan, AI included
Real
web analytics free
No
branding upsell
M
Maya
replies instantly · hands off to a human
Is the AI free like Tawk, or a paid add-on?
AI replies are included on the plan — not a paid add-on. And you get real web analytics free too.
Ask Maya anything…
real widget · no per-resolution meter running
[ Why switch ]

Four reasons teams switch.

Free is good. Free with the AI and analytics included is better.

01

AI included, not a paid add-on

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. On Tawk.to the AI Assist is billed separately.

02

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan — proper visitor analytics, not just chat counts.

03

No pay-to-remove-branding

Replied doesn't charge a monthly fee to remove its branding from your widget.

04

Clean human handoff

Maya answers instantly and brings in a real person when it matters.

[ Head to head ]

Replied vs Tawk.to

RepliedTawk.to
PriceFree plan + flat tiersFree
AI repliesIncludedPaid AI Assist add-on
Remove brandingNo upsellPaid monthly
Web analyticsReal engine, freeBasic chat stats
Human handoffBuilt inYes
InstallOne lineOne line
Best forFree chat + AI + analyticsFree basic live chat
[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — Maya learns your site automatically.

Step 2

Maya learns your site

Replied distills your pages into Maya's knowledge from day one.

Step 3

Chat + measure in one place

Handle conversations and see real web analytics together.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You want AI replies included, not a paid add-on
  • You want real web analytics, not just chat counts
  • You don't want to pay monthly to remove branding
  • You want a clean human handoff built in

Use Tawk.to when…

  • You want completely free basic live chat
  • You don't need AI or real web analytics
  • You're fine with the Tawk branding on your widget
[ FAQ ]

Frequently asked

Is Replied free like Tawk.to?+

Replied has a free plan (10k pageviews/mo) with AI replies and real web analytics included. Tawk.to's live chat is free, but its AI Assist is a paid add-on and removing branding costs a monthly fee.

Does the AI cost extra?+

No — AI replies are included in the plan. On Tawk.to the AI is billed separately.

Do I have to pay to remove branding?+

No — Replied doesn't charge to remove its widget branding.

What analytics do I get?+

A real web analytics engine, free — full visitor analytics, not just chat counts.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Free live chat, AI and analytics included.

AI replies included, real analytics free, no branding upsell. Start free — no card.

Start free, no card