[ Replied vs Smartsupp ]

A Smartsupp alternative where the AI isn't capped by a conversation limit.

Smartsupp pairs live chat with an AI shopping assistant, but the AI is gated by conversation limits that push you up tiers as you grow. Replied includes AI replies on every plan with cheap overage, adds a real human handoff, and bundles a real web analytics engine — flat-priced, on any kind of site.

Start free, no card

No cap

on AI replies

1 line

to install

Free

analytics, every plan

Maya

replies instantly · hands off to a human

Will the AI hit a conversation limit like Smartsupp?

No hard cap — AI replies are included on every plan, with cheap overage if you ever need it.

Ask Maya anything…

real widget · no per-resolution meter running

[ Why switch ]

Four reasons teams switch.

AI you use, not an AI you ration by conversation count.

AI replies aren't capped

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. No conversation limit pushing you up a tier.

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan — visitor analytics across your whole site.

Clean human handoff

Maya answers instantly and brings in a real person when it matters.

Flat, predictable pricing

Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

[ Head to head ]

Replied vs Smartsupp

	Replied	Smartsupp
AI limit	No hard cap	Conversation-limited
AI overage	1,000 extra for $9	Upgrade tier
Web analytics	Real engine, free	Basic
Human handoff	Built in	Yes
Pricing	Flat tiers	Tiered + AI limits
Free plan	Yes (10k pageviews/mo)	Yes (limited)
Best for	AI unrationed, any site	Ecom chat + AI

[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — Maya learns your site automatically.

Step 2

Maya learns your site

Replied distills your pages into Maya's knowledge from day one.

Step 3

Chat + measure in one place

Handle conversations and see real web analytics together.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>

[ Honest take ]

We're not for everyone.

Use Replied when…

You don't want your AI capped by conversation limits
You want real web analytics, not just chat stats
You want flat, predictable pricing
You run any kind of site, not only a store

Use Smartsupp when…

–You want its ecommerce shopping-assistant focus
–Your AI usage stays under the conversation cap
–Its specific store integrations fit you

[ FAQ ]

Frequently asked

How is Replied's AI different from Smartsupp's?+

Smartsupp caps AI by conversation limits that push you up tiers. Replied includes AI replies on every plan with cheap overage, so you're not rationing it.

Does Replied include analytics?+

Yes — a real web analytics engine, free on every plan, across your whole site.

Can a human take over?+

Yes — Maya hands off to a real person when needed.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

AI chat without conversation limits.

AI replies included, real analytics free, flat-priced. Start free — no card, no cap to watch.

Start free, no card