[ Replied vs Birdeye ]

A Birdeye alternative for website chat, without the per-location sales contract.

Birdeye bundles reviews, messaging, surveys and more into a per-location platform sold through sales, on annual contracts. If what you actually want is website chat with an AI that answers instantly and hands off to a human, most of Birdeye is suite you'll pay for and never touch. Replied is flat-priced, self-serve, and live in one line.

Start free, no card
No
sales call
$0
to start
Flat
not per-location
M
Maya
replies instantly · hands off to a human
Do I need a quote and a contract like Birdeye?
No — sign up and you're live in minutes on a flat plan. No per-location pricing, no annual contract.
Ask Maya anything…
real widget · no per-resolution meter running
[ Why switch ]

Four reasons teams switch.

Not a per-location reputation suite. Just website chat and AI, turned on today.

01

Self-serve, no sales call

Sign up and go live — no demo, no quote, no annual contract. The opposite of Birdeye's sales-led motion.

02

Flat, not per-location

Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution. One price, however many sites or locations you run.

03

AI replies included

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. Maya answers instantly and hands off to a human when it matters.

04

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan — the visitor insight without the suite bloat.

[ Head to head ]

Replied vs Birdeye

RepliedBirdeye
PricingFlat, public, self-servePer location, sales-led
OnboardingSign up, one lineDemo + sales process
ContractMonthly, cancel anytimeAnnual
ScopeWebsite chat + AI + analyticsReviews/messaging suite
Free planYes (10k pageviews/mo)No
Web analyticsBundled freeSeparate
Best forWebsite chat, small teamsMulti-location reputation
[ Switch in minutes ]

One line. Then you're live.

Step 1

Sign up and add one line

No demo booking — paste a single script tag and you're live.

Step 2

Maya learns your site

Replied distills your pages so Maya answers from day one.

Step 3

Reply from one inbox

Maya handles the easy questions; your team picks up the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You want website chat + AI, not a full reputation suite
  • You want flat, self-serve pricing, not a per-location quote
  • You want to go live without a sales call or annual contract
  • You want AI replies and analytics included

Stay on Birdeye when…

  • You need multi-location review generation and management
  • You want reviews, surveys and messaging in one suite
  • You run many physical locations and value that breadth
[ FAQ ]

Frequently asked

Is Replied a Birdeye replacement?+

For website chat with AI, yes — and it's flat-priced and self-serve. Birdeye is a broader per-location reputation suite (reviews, surveys, messaging); if you need that breadth, that's its strength.

Does Replied charge per location?+

No. Replied is a flat plan; Birdeye is priced per location and sold through sales on annual contracts.

Do I have to talk to sales?+

No — you sign up, add one line, and you're live. No demo or quote.

Does Replied include AI and analytics?+

Yes — AI replies and a real web analytics engine are included on every plan.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Website chat and AI, without the sales contract.

Flat, self-serve pricing. AI replies and analytics included. Start free — no demo, no per-location quote.

Start free, no card