[ Replied vs Kayako ]

A Kayako alternative with AI chat and no per-agent pricing.

Kayako is a classic help-desk and live chat tool, priced per agent. If you want modern AI chat that answers instantly, a real human handoff, and analytics — without paying per seat — Replied includes it all on one flat plan, live in one line.

Start free, no card

per agent

included

Free

analytics, every plan

Maya

replies instantly · hands off to a human

Do you charge per agent like Kayako?

No — your whole team is included on a flat plan, and AI replies come built in.

Ask Maya anything…

real widget · no per-resolution meter running

[ Why switch ]

Four reasons teams switch.

Modern AI chat, flat — not a per-agent legacy help desk.

No per-agent pricing

Add your whole team without the bill climbing per seat. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

AI replies included

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. Maya answers instantly and hands off to a human when it matters.

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

One line to install

Paste a single script tag; Maya learns your site automatically.

[ Head to head ]

Replied vs Kayako

	Replied	Kayako
Pricing model	Flat monthly tiers	Per agent
AI replies	Included	Limited / none
Web analytics	Bundled free	Basic
Human handoff	Built in	Yes
Setup	One line, minutes	Help-desk setup
Free plan	Yes (10k pageviews/mo)	Trial only
Best for	AI + flat pricing	Classic per-agent desk

[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — no per-seat provisioning.

Step 2

Maya learns your site

Replied distills your pages so Maya answers from day one.

Step 3

Reply from one inbox

Maya handles the repetitive questions; your team takes the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>

[ Honest take ]

We're not for everyone.

Use Replied when…

You don't want to pay per agent
You want modern AI replies included
You want real web analytics bundled
You want to be live in one line

Use Kayako when…

–You want its classic multichannel help desk
–You're fine paying per agent
–Its specific workflows fit you

[ FAQ ]

Frequently asked

Is Replied cheaper than Kayako?+

For most teams, yes — Replied doesn't charge per agent. It's a flat tier with AI replies and your whole team included.

Does Replied include AI?+

Yes — AI replies are included on every plan, with a real human handoff.

Is there analytics?+

Yes — a real web analytics engine, free on every plan.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

AI live chat, no per-agent bill.

Whole team included, AI replies and analytics built in, flat-priced. Start free — no card.

Start free, no card