Help Scout is priced per user, with contact-volume tiers and AI weighted to higher plans. Add teammates and the bill climbs. Replied includes your whole team and AI replies on one flat price.
Not priced per head. Live chat, AI and analytics for the whole team, flat.
Add everyone without the bill climbing per person. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.
AI replies come with every tier, with 1,000 extra for $9 if you ever run out. No AI reserved for the higher tiers.
Maya answers site visitors instantly, then brings in a real person when it matters — signposted to the visitor.
Replied is built on a real web analytics engine is bundled free on every plan, so every conversation carries visitor context.
A single script tag — no per-user provisioning.
Replied distills your pages so Maya answers accurately from day one.
Maya handles the repetitive questions; your team takes the rest.
<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>For most small teams, yes — Replied doesn't charge per user. Help Scout is priced per user with contact-volume tiers, so the bill grows with the team. Replied is a flat tier with AI replies and your whole team included.
Yes — AI replies are included on every plan, not reserved for higher tiers as they tend to be on Help Scout.
For live chat and AI-assisted support, yes. If you need Help Scout's email-first workflows and docs product specifically, that's its strength.
Minutes — one script tag, and Maya learns your site automatically.
Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.
Whole team and AI replies included, analytics free, flat-priced. Start free — no card, no per-user charges.
Start free, no card