[ Replied vs LiveChat ]

A LiveChat alternative where the AI is included, not a separate product.

LiveChat is a long-standing live chat tool, priced per agent — and its AI chatbot is sold as a separate product with its own bill. If you want live chat and an AI that answers instantly in one place, without paying per seat and again for the bot, Replied includes AI replies and your whole team on one flat plan.

Start free, no cardSee the bill math
$0
per agent
AI
included, not add-on
Free
analytics, every plan
M
Maya
replies instantly · hands off to a human
Is the AI a separate product like LiveChat's ChatBot?
No — AI replies are built into every plan. One tool, one flat price, no separate bot subscription.
Ask Maya anything…
real widget · no per-resolution meter running
[ The bill ]

LiveChat bills the agents, then bills the bot.

LiveChat is priced per agent, and its ChatBot AI is a separate paid product on top. Two subscriptions that both climb. Replied includes AI replies and your whole team on one flat price.

a typical LiveChat monthLiveChat
6 agents × ~$41 (Team)$246
ChatBot AI (separate product)+sub
annual billing for best ratelocked in
total this month
$246+
Climbs with agents, plus a separate bot bill.
the same month on RepliedReplied
Growth plan, flat$49
Whole team, no per-agentincluded
AI replies + web analyticsincluded
total this month
$49
One tool, one price. AI and team included.
Cost as you add agents
/mo/mo
LiveChat, per agent + botReplied, flat
Per-agent seats, plus a separate bot subscription.
[ Why switch ]

Four reasons teams switch.

One tool, one price. Live chat and AI together, not two subscriptions.

01

AI included, not a separate product

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. No standalone chatbot subscription to buy and wire up.

02

No per-agent pricing

Add your whole team without the bill climbing per seat. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

03

Human handoff built in

Maya answers instantly and brings in a real person the moment it's needed, clearly signposted to the visitor.

04

Analytics bundled free

Replied is built on a real web analytics engine is bundled free on every plan, so every chat knows who it's talking to.

[ Head to head ]

Replied vs LiveChat

RepliedLiveChat
Pricing modelFlat monthly tiersPer agent, per month
AIIncluded in every planSeparate ChatBot product
Free planYes (10k pageviews/mo)Trial only
Per-agent chargesNoneYes
Web analyticsBundled freeSeparate
InstallOne lineOne line + bot setup
Best forFounders & small teamsPer-agent chat teams
[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — no separate bot to configure.

Step 2

Maya learns your site

Replied distills your pages so Maya answers accurately from day one.

Step 3

Reply from one inbox

Maya takes the repetitive questions; your team handles the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You want AI included, not a separate bot subscription
  • You don't want to pay per agent
  • You want live chat, AI and analytics in one flat bill
  • You want to be live in one line

Stay on LiveChat when…

  • You want its mature agent tooling and integrations
  • You're fine running the chatbot as a separate product
  • You have a per-agent chat team already set up
[ FAQ ]

Frequently asked

Is Replied's AI separate like LiveChat's ChatBot?+

No. AI replies are built into every Replied plan. LiveChat sells its ChatBot AI as a separate product with its own subscription; Replied is one tool, one flat price.

Is Replied cheaper than LiveChat?+

For most small teams, yes — Replied doesn't charge per agent or add a separate bot bill. It's a flat monthly tier with AI and your whole team included.

Does Replied hand off to humans?+

Yes — Maya answers instantly and brings in a real person when a conversation needs one, with a clear in-chat handoff.

How fast is setup?+

Minutes — one script tag, and Maya learns your site automatically.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Live chat and AI in one flat bill.

No per-agent seats, no separate bot subscription. AI replies and analytics included. Start free — no card.

Start free, no card