[ Replied vs Pylon ]

A Pylon alternative that's flat and self-serve, not per-seat and sales-led.

Pylon is a modern B2B support platform centered on Slack and Teams, priced per seat and sold through sales. If your need is website chat with an AI that answers instantly and a human handoff — not a Slack-based B2B support desk — Replied is flat-priced, self-serve, and live in one line.

Start free, no card

sales call

per seat

Flat

self-serve pricing

Maya

replies instantly · hands off to a human

Do I need per-seat pricing and sales like Pylon?

No — sign up and you're live in one line on a flat plan. No per-seat pricing, no sales process.

Ask Maya anything…

real widget · no per-resolution meter running

[ Why switch ]

Four reasons teams switch.

Website chat with AI, flat — not a per-seat Slack-based B2B support desk.

Self-serve, no sales call

No per-seat pricing

Add your whole team without the bill climbing per seat. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

AI plus real humans

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. Maya answers instantly and hands off to a person when it matters.

Analytics bundled free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

[ Head to head ]

Replied vs Pylon

	Replied	Pylon
Pricing	Flat, public, self-serve	Per seat, sales-led
Onboarding	Sign up, one line	Demo + sales process
Primary channel	Website chat + AI	Slack / Teams B2B
AI replies	Included	Tiers
Web analytics	Bundled free	Separate
Free plan	Yes (10k pageviews/mo)	No
Best for	Website AI chat	B2B Slack support

[ Switch in minutes ]

One line. Then you're live.

Step 1

Sign up and add one line

No demo booking — paste a single script tag and you're live.

Step 2

Maya learns your site

Replied distills your pages so Maya answers from day one.

Step 3

Reply from one inbox

Maya handles the easy questions; your team picks up the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>

[ Honest take ]

We're not for everyone.

Use Replied when…

You want website chat + AI, not a Slack-based B2B desk
You want flat, self-serve pricing, not a per-seat quote
You want to go live without a sales call
You want AI replies and analytics included

Use Pylon when…

–You run B2B support primarily in Slack/Teams
–You need its shared-Slack-channel workflows
–You're fine with per-seat, sales-led pricing

[ FAQ ]

Frequently asked

Is Replied a Pylon alternative?+

For website chat with AI, yes — and it's flat-priced and self-serve. Pylon is a per-seat, sales-led B2B support platform centered on Slack/Teams; if that's your model, Pylon fits there.

Do I have to talk to sales?+

No — sign up, add one line, and you're live.

Does Replied charge per seat?+

No — flat monthly tiers with your whole team included.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Website AI chat, flat and self-serve.

No sales call, no per-seat pricing. AI, humans and analytics included. Start free — no card.

Start free, no card