[ Replied vs Groove ]

A Groove alternative with AI chat and no per-user pricing.

Groove is a simple, email-first help desk, priced per user. If your need is website live chat with an AI that answers instantly and a human handoff — not shared email — Replied is chat-first, flat-priced, with AI replies and analytics included on one plan.

Start free, no card
$0
per user
AI
included
Free
analytics, every plan
M
Maya
replies instantly · hands off to a human
Do you charge per user like Groove?
No — your whole team is included on a flat plan, and AI replies come built in.
Ask Maya anything…
real widget · no per-resolution meter running
[ Why switch ]

Four reasons teams switch.

Chat-first with AI, flat — not a per-user shared email inbox.

01

No per-user pricing

Add your whole team without the bill climbing per person. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.

02

Chat + AI, not just email

Maya answers site visitors instantly and hands off to a human — a website chat layer, not a shared email inbox.

03

AI replies included

AI replies come with every tier, with 1,000 extra for $9 if you ever run out.

04

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

[ Head to head ]

Replied vs Groove

RepliedGroove
Pricing modelFlat monthly tiersPer user
Primary channelWebsite chat + AIShared email
AI repliesIncludedLimited
Web analyticsBundled freeBasic
Human handoffBuilt inYes
Free planYes (10k pageviews/mo)Trial only
Best forAI website chatEmail-first support
[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — no per-user provisioning.

Step 2

Maya learns your site

Replied distills your pages so Maya answers from day one.

Step 3

Reply from one inbox

Maya handles the repetitive questions; your team takes the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You want website chat + AI, not shared email
  • You don't want to pay per user
  • You want AI replies and analytics included
  • You want to be live in one line

Use Groove when…

  • Your core workflow is shared email support
  • You're fine paying per user
  • You don't need website chat or AI
[ FAQ ]

Frequently asked

Is Replied a shared inbox like Groove?+

Replied gives you a shared inbox for website conversations with AI built in. Groove is email-first; if that's your core need, Groove fits better there.

Is Replied cheaper than Groove?+

For most teams, yes — Replied doesn't charge per user. It's a flat tier with AI replies and your whole team included.

Does Replied include AI and analytics?+

Yes — AI replies and a real web analytics engine, on every plan.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

AI website chat, no per-user bill.

Whole team included, AI replies and analytics built in, flat-priced. Start free — no card.

Start free, no card