[ Replied vs CustomGPT ]

A CustomGPT alternative that isn't just a bot on credits.

CustomGPT builds a RAG chatbot from your documents and content, metered by query credits. It's a capable bot — but it's only a bot, with no real human to take over and no web analytics. Replied does the content-trained AI (Maya), then adds a live human handoff and a real analytics engine, on flat pricing instead of credits you ration.

Start free, no card

No credits

flat pricing

AI + humans

not bot-only

Free

analytics, every plan

Maya

replies instantly · hands off to a human

Do I pay per query like CustomGPT credits?

No — flat pricing, AI replies included. And a real person can take over when the AI can't help.

Ask Maya anything…

real widget · no per-resolution meter running

[ Why switch ]

Four reasons teams switch.

Content-trained AI, minus the credits — plus the human and the analytics.

AI from your content

Maya learns your site and docs automatically — the content-trained AI CustomGPT does, built in.

Real human handoff

When the AI can't help, a person takes over with full history. A bot-only tool can't.

Flat, not credits

flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution. No query credits to meter and top up.

Analytics bundled free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

[ Head to head ]

Replied vs CustomGPT

	Replied	CustomGPT
AI from your content	Yes (Maya)	Yes
Live human handoff	Built in	No
Web analytics	Bundled free	No
Pricing	Flat tiers	Query credits
Shared inbox	Yes	No
Free plan	Yes (10k pageviews/mo)	Trial / limited
Best for	AI + live chat	Standalone RAG bot

[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — Maya learns your site automatically.

Step 2

Maya distills your content

Your pages and docs become Maya's knowledge so she answers accurately.

Step 3

AI answers, humans step in

Maya handles the repetitive questions; your team takes the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>

[ Honest take ]

We're not for everyone.

Use Replied when…

You want a human to take over when the AI can't help
You want flat pricing, not query credits
You want web analytics, not just a bot
You want AI and live chat in one tool

Use CustomGPT when…

–You only need a standalone RAG bot over your docs
–You don't need live human support
–Query-credit pricing suits your usage

[ FAQ ]

Frequently asked

How is Replied different from CustomGPT?+

Both train an AI on your content. Replied adds a real human handoff, a shared inbox, and free web analytics, on flat pricing — CustomGPT is a credit-metered bot.

Do I pay per query?+

No — flat monthly tiers with AI replies included. CustomGPT meters by query credits.

Can a person take over?+

Yes — Maya hands off to a real human when needed, with full history.

Is analytics included?+

Yes — a real web analytics engine, free on every plan.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Content-trained AI, plus humans and analytics.

No query credits. Maya learns your content, a person steps in when needed, analytics free. Start free — no card.

Start free, no card