Zendesk bills per agent, per month, and steers you toward an annual contract. Grow the team and the number climbs seat by seat. Replied includes your whole team on a flat plan.
Not more support-desk features. Fewer reasons for the bill and the setup to balloon.
Add your whole team without watching the bill climb per seat. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution.
One script tag and Maya learns your site automatically. No multi-week implementation, no admin certification required.
AI replies come with every tier, with 1,000 extra for $9 if you ever run out. No separate AI SKU to negotiate per agent.
Replied is built on a real web analytics engine is bundled free on every plan, so every chat carries visitor context out of the box.
Paste a single script tag on your site — no agent provisioning, no sandbox.
Replied distills your pages into Maya's knowledge so she answers accurately from day one.
Maya takes the repetitive questions; your team picks up the rest. No tiered-plan feature gates.
<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>For live chat and AI-assisted support at small and mid-sized companies, yes. If you need heavy enterprise ticketing, SLA management, and complex routing, Zendesk does more — most small teams simply don't need that surface.
Replied is a flat monthly tier metered on pageviews, with your whole team included. Zendesk charges per agent per month and generally steers you toward annual contracts.
Yes. Maya answers instantly from your site's knowledge and escalates to a human when needed — and it's included in your plan rather than billed as a per-resolution add-on.
Minutes. One script tag, and Maya learns your site automatically. There's no implementation project.
Yes — 10,000 pageviews/mo with no card. Paid tiers start at $19/mo.
Flat pricing, your whole team included, AI and analytics built in. Start free — no card, no annual contract.
Start free, no card