Gorgias plans include a ticket allowance and bill overage per billable ticket. The busier you get, the bigger the bill — right when volume spikes. Replied is flat: the number doesn't move with your ticket count.
Not metered by the ticket. A flat bill that a busy month can't blow up.
A busy month doesn't cost more. Replied uses flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution — no ticket meter, no overage.
AI replies come with every tier, with 1,000 extra for $9 if you ever run out. Maya deflects the repetitive questions before they ever become billable tickets elsewhere.
Maya answers instantly and brings in a real person when it matters, with the full history loaded.
Replied is built on a real web analytics engine is bundled free on every plan — not just an ecommerce help desk, a real view of your whole site.
A single script tag — works on any site, not just one store platform.
Replied distills your pages so Maya answers accurately from day one.
Maya handles the repetitive questions; your team takes the rest — no ticket counter running.
<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>Gorgias plans include a monthly billable-ticket allowance and charge overage per ticket beyond it. Busy months cost more. Replied is a flat monthly tier with no per-ticket meter.
No — Replied works on any website. Gorgias is ecommerce-first with deep store integrations; Replied is horizontal, with AI replies and web analytics included.
Yes — AI replies are included on every plan, so Maya deflects repetitive questions instead of them becoming billable tickets.
Minutes — one script tag, and Maya learns your site automatically.
Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.
Flat pricing, no per-ticket meter, AI replies and analytics included. Start free — no card.
Start free, no card