[ Replied vs Chatbase ]

A Chatbase alternative that's more than a bot.

Chatbase is a clean way to spin up an AI chatbot trained on your content. But it's a bot and only a bot — when the AI can't help, there's no real person to take over, and there's no web analytics telling you who's actually on your site. Replied does the AI part (Maya learns your site the same way), then adds a real human handoff and a real analytics engine — on one flat plan.

Start free, no card

AI + humans

not bot-only

1 line

to install

Free

analytics, every plan

Maya

replies instantly · hands off to a human

What happens when the AI can't answer?

A real person takes over — with the full conversation already loaded. Not a dead end like a bot-only tool.

Ask Maya anything…

real widget · no per-resolution meter running

[ Why switch ]

Four reasons teams switch.

The difference isn't the bot. It's the human behind it and the analytics around it.

AI, then a real human

Maya answers instantly, then hands off to a person the moment it matters — with full history. A bot-only tool just gives up.

Trained on your site too

Replied crawls and distills your site into Maya's knowledge automatically — the same 'AI from your content' Chatbase does, plus everything else.

Real web analytics, bundled

Replied is built on a real web analytics engine is bundled free on every plan. You see who's on your site and what they did, not just chat transcripts.

Flat pricing

flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution — not message credits you top up.

[ Head to head ]

Replied vs Chatbase

	Replied	Chatbase
AI from your content	Yes (Maya)	Yes
Live human handoff	Built in	No
Shared inbox	Yes	No
Web analytics	Bundled free	No
Pricing	Flat tiers	Message credits
Free plan	Yes (10k pageviews/mo)	Limited
Best for	Chat with AI + humans	Standalone AI bot

[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — no bot builder to wire into your site separately.

Step 2

Maya learns your site

Replied distills your pages into Maya's knowledge so she answers accurately from day one.

Step 3

AI answers, humans step in

Maya handles the repetitive questions; you and your team take the ones that need a person.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>

[ Honest take ]

We're not for everyone.

Use Replied when…

You want a real human to take over when the AI can't help
You want web analytics, not just chat transcripts
You want flat pricing, not message credits
You want one tool for AI chat and live chat

Use Chatbase when…

–You only need a standalone AI bot embedded somewhere
–You don't need live human support at all
–You want the simplest possible bot-builder

[ FAQ ]

Frequently asked

Is Replied just an AI bot like Chatbase?+

No — Replied does the AI (Maya learns your site like Chatbase), but adds a real human handoff, a shared inbox, and a real web analytics engine. Chatbase is bot-only.

Can a human take over the chat?+

Yes. Maya answers instantly and hands off to a real person when a conversation needs one, with the full history loaded. Chatbase has no live agent.

Does Replied include analytics?+

Yes — it's built on a real web analytics engine, free on every plan. Chatbase gives you chat logs, not site analytics.

How is it priced?+

Flat monthly tiers metered on pageviews, with AI replies included — not message credits. Free plan is 10k pageviews/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

More than a bot: AI, humans and analytics.

Maya answers instantly, a real person steps in when it matters, and analytics come free. Start free — no card.

Start free, no card