[ Replied vs Chatwoot ]

A Chatwoot alternative you don't have to host and maintain yourself.

Chatwoot is a well-regarded open-source support tool. Self-hosting is 'free' the way a puppy is free: you run the servers, apply the updates, handle scaling and uptime, and wire up AI yourself — or you pay for their cloud per agent. Replied is fully managed on Cloudflare's edge, with AI replies and a real analytics engine included, live in one line. No ops.

Start free, no card
Managed
no servers to run
AI
included
Free
analytics, every plan
M
Maya
replies instantly · hands off to a human
Do I have to host and maintain it like Chatwoot?
No — Replied is fully managed on Cloudflare's edge. One line to install, nothing to run or patch.
Ask Maya anything…
real widget · no per-resolution meter running
[ Why switch ]

Four reasons teams switch.

The open-source features, minus the servers, the patching and the AI wiring.

01

Fully managed, no ops

Replied runs on Cloudflare's global edge. No servers to host, patch, scale or keep up — just one line on your site.

02

AI replies included

AI replies come with every tier, with 1,000 extra for $9 if you ever run out. No self-hosted model to wire up and run.

03

Real web analytics, free

Replied is built on a real web analytics engine is bundled free on every plan, included on every plan.

04

Flat, predictable pricing

flat monthly tiers ($0 / $19 / $49 / $99 / $249) metered on pageviews, never per-seat and never per-resolution — no per-agent cloud bill and no infrastructure cost.

[ Head to head ]

Replied vs Chatwoot

RepliedChatwoot
HostingFully managed (edge)Self-host or paid cloud
Ops burdenNoneYou run/patch/scale (self-host)
AI repliesIncludedWire up / add-on
Web analyticsBundled freeSeparate
Cloud pricingFlat tiersPer agent (cloud)
SetupOne line, minutesDeploy or subscribe
Best forManaged AI chatSelf-hosting teams
[ Switch in minutes ]

One line. Then you're live.

Step 1

Add one line to your site

A single script tag — no deployment, no infra.

Step 2

Maya learns your site

Replied distills your pages into Maya's knowledge automatically.

Step 3

Reply from one inbox

Maya handles the repetitive questions; your team takes the rest.

<script async src="https://w.replied.chat/w.js?id=rp_yoursite"></script>
[ Honest take ]

We're not for everyone.

Use Replied when…

  • You don't want to host, patch and scale a support app
  • You want AI replies and analytics included, not wired up
  • You want flat pricing, not a per-agent cloud bill
  • You want to be live in one line

Use Chatwoot when…

  • You specifically want open-source and full data control
  • You have the team to self-host and maintain it
  • You want to customize the codebase itself
[ FAQ ]

Frequently asked

Isn't Chatwoot free?+

Self-hosting is free of license cost, but you run the servers, updates, scaling and uptime — and wire up AI yourself. Their cloud is priced per agent. Replied is fully managed with AI and analytics included.

Do I need to host anything with Replied?+

No — it runs on Cloudflare's edge. One script tag and you're live.

Is the AI included?+

Yes — AI replies come on every plan, with a real human handoff. No self-hosted model to run.

Is there a free plan?+

Yes — 10,000 pageviews/mo, no card. Paid tiers start at $19/mo.

[ Keep comparing ]

Replied vs the rest

See all live chat & AI alternatives →

Open-source features, zero ops.

Fully managed on the edge, AI replies and analytics included, flat-priced. Start free — no card, no servers.

Start free, no card