Live chat with an AI (Maya) that answers instantly and hands off to a real person the moment it matters. Built on a real web analytics engine, so every chat knows who it's talking to. Flat pricing — never per-seat or per-resolution — with a genuinely free plan.
Start free, no cardA capable Zendesk-style suite. Trade-off: still per-agent, with Freddy AI metered on top.
Compare Replied vs Freshdesk →Strong AI and messaging. Trade-off: per-seat plus ~$0.99 per Fin resolution.
Compare Replied vs Intercom →Simpler and friendlier than Zendesk. Trade-off: per-user with contact tiers.
Compare Replied vs Help Scout →Good value inside the Zoho suite. Trade-off: per-agent, and AI in higher tiers.
Compare Replied vs Zoho Desk →Deep Shopify support. Trade-off: billed per ticket, so busy months cost more.
Compare Replied vs Gorgias →Lots of channels for the price. Trade-off: per-agent, and setup-heavy.
Compare Replied vs LiveAgent →For small and mid-sized teams, a flat-priced tool that includes AI and analytics and installs in one line is the best fit — that's where Replied leads. For heavy ticketing, Freshdesk or Zoho Desk are closer like-for-like.
Per-agent pricing, a push toward annual contracts, and complexity that's overkill for smaller teams.
Yes — Replied is flat, with your whole team included. Most traditional help desks (Freshdesk, Zoho Desk, LiveAgent) still price per agent.
Gorgias for deep Shopify integrations, though it bills per ticket. Replied works on any site with flat pricing.
Flat pricing, whole team included, AI and analytics built in. Start free — no card, no annual contract.
Start free, no card