Live chat with an AI (Maya) that answers instantly and hands off to a real person the moment it matters. Built on a real web analytics engine, so every chat knows who it's talking to. Flat pricing — never per-seat or per-resolution — with a genuinely free plan.
Start free, no cardMature and capable. Trade-off: per-seat plus per-resolution AI, so the bill climbs with success.
Compare Replied vs Intercom →Deep ticketing and workflows. Trade-off: per-agent pricing and annual contracts.
Compare Replied vs Zendesk →Easy to start with. Trade-off: its Lyro AI is capped by a conversation quota.
Compare Replied vs Tidio →Affordable and tidy. Trade-off: the AI is a limited add-on and analytics are basic.
Compare Replied vs Crisp →Established and reliable. Trade-off: per-agent, and its chatbot AI is a separate product.
Compare Replied vs LiveChat →Genuinely free live chat. Trade-off: AI is a paid add-on and removing branding costs extra.
Compare Replied vs Tawk.to →Great Shopify integrations. Trade-off: billed per ticket, so busy months cost more.
Compare Replied vs Gorgias →One that doesn't charge per agent and includes AI and analytics — that's where Replied leads. Per-agent tools (LiveChat, Olark) get expensive as the team grows.
Look for AI that's included (not a metered add-on or capped quota) and can hand off to a human. Replied includes AI on every plan; several rivals gate or meter it.
Yes — Tawk.to is free, and Replied has a free plan (10k pageviews/mo) that includes AI and analytics.
Ideally yes — knowing who's on your site makes every chat better. Most chat tools only show chat metrics; Replied bundles a real web analytics engine.
No per-agent bill. AI replies and real analytics included on every plan. Start free — no card.
Start free, no card